UK Lift Company
Lift and Engineering Services was founded in 1982 in the Black Country, the globally recognised engineering and manufacturing heart of Britain. We operate from our Black Country works in addition to two regional offices giving us operational centres in London, the West and East Midlands.
Encouraged by our loyal Clients and long service workforce we continue to drive growth in the business and our policy of continuous improvement has expanded our range of services, Client portfolio and our national reach.
We are an award winning business employing local people at each operating base and with active apprentice and work experience schemes which have remained on track throughout global economic difficulties. Key to growth and success is our confidence in the market's reaction to investment that delivers continuous improvement in all that we do. Our most recent successes in awards have been our entries for the Celebrating Construction awards in West Midlands and East Midlands alongside our entries for the London & South East Constructing Excellence awards from which we have won several awards for Health & Safety and Leadership & People Development alongside our British Safety Council awards.
“Investing in people and technology secures our sustainability and that of our local communities” - Roy Casey, Joint Managing Director
We remain one of a handful of UK lift companies able to design and manufacture our own product in the UK. We build new lifts at our West Midlands HQ in our 25,000ft2 manufacturing plant where more than 70% of the structure of lifts we produce is built. Parts we do not make ourselves, such as control panels, drive units and door operating systems, are sourced from carefully chosen open protocol units from UK manufacturers and suppliers which conform to our stringent in-house design office specifications. Because each of our lifts is bespoke our Clients are assured a value engineered solution specific to their needs and not a standard product range that exceeds or falls short of the specific requirement. We have specialist knowledge of working in Grade I and II listed buildings as well as petro-chemical plants where our bespoke manufacturing abilities have proven vital.
“Our solutions are designed to perfectly fit Client preferences, needs and purpose - for the least cost” - Steve Smith, Joint Managing Director
Our experienced Directors have a long history of lift industry experience and Client's service as well as making voluntary contribution to industry as part of our Corporate Social Responsibility policy, such as Steve Smith who is a Non-Executive Director of the Black Country Skills Factory set up by the Local Enterprise Partnership and Roy Casey who is a member of the Board of Management for Constructing Excellence. As a long term member of the Lift & Escalator Industry Association we follow industry codes of practice and utilise industry standard management tools like Liftdata and ESM to run our works and provide best practice contract management. We give credit to our loyal, long service, highly trained and multi-skilled workforce who deliver our traditional but nevertheless cost effective craftsmanship.
“The expertise and insight we can offer allows us to challenge and interpret conventional wisdom that standard products cannot match” - James Taylor, Design Manager
A key component of our operations is our comprehensive maintenance, repair and emergency response service provided for any make of lift, escalator or hoisting equipment. We have a specialist team of engineers who deal with mobility access equipment. This service, controlled via our dedicated Service Centre, is delivered on a 24-7-365 basis to a wide portfolio of installations and Clients. We service circa 6500 units and are as comfortable delivering a simple service contract to a domestic customer as we are delivering our multi-million pound contracts. We minimise the possibility of Client business interruption by maintaining a constant high value and wide ranging stock of industry standard replacement parts, including a comprehensive range of OEM and After Market components. Bespoke replacement and repair items can also be designed and manufactured within hours in our manufacturing plant if required.
“Our capabilities are large enough to deliver on any size of contract, however large or small, and Clients are assured of personal involvement of our Directors” - Steve Smith, Joint Managing Director
Lift and Engineering Services prides itself on its lean approach made possible by a combined resource of strong capable management integrated with dedicated operatives who are technically competent and devoted craftsmen. We are proud to boast our employee long service awards and low staff turnover. Our HQ and branch training facilities are used for in house development as well as using external providers for qualifications, best practice awards, skills and competence development. Our full time Health & Safety Manager is the company's Training Officer looking after the needs of our excess of 100 direct employees. We have been ISO management system adopters for over a decade and are certificated to ISO 9001, Lift Directive 2014/EU/33 Annex II, ISO 14001 and BS OHSAS18001 as well as being a British Safety Council and International Institute of Risk & Safety Management member.
“2013's ‘Distinction’ grade International Safety Award alongside 5 ‘Merit’ grades is the pinnacle of our 18 consecutive awards from the British Safety Council award, as no other UK lift organisation has received the ‘Distinction’ ” - Stacey Wilkes, Health & Safety Manager
Our portfolio of approvals, registrations, memberships and awards is second to none for a UK lift company. Our main portfolio of work is from public sector Clients. Members of our senior management team serve on committees of the industry's leading trade body, the Lift & Escalator Industry Association, such as Quality Manager and Health & Safety Officer Elizabeth Nicholls and Health & Safety Manager Stacey Wilkes, who both serve on their Safety & Environment Committee whilst Engineering Manager Jim Scrivens serves on their Quality & Standards Committee.
“Our involvement in the industry's trade association and advisory body committees gives us the edge of gaining best practice from a wide cohort of companies whilst informing us about forthcoming change and development” - Elizabeth Nicholls, Quality Manager