Lift & Engineering Services recognises that not all communities where it works, or the organisations within them, are as privileged as it is. For this reason the company has a full Corporate Social Responsibility policy which it works to in benefiting communities and organisations which it is able to support.
Examples for how we implement CSR initiatives are given below.
Training & Education
We work closely with many education establishments and school to provide work experience for students and to attend careers and similar events.
We encourage school leavers and college starters to spend time with us and allow us to show them what we can offer as an employer and what they could gain from a career in the lift industry. Many have stayed on with us to become trainees and employees.
We also ensure that all employees receive training which not only adds value to the company but also to themselves.
We have allowed Client personnel to attend our training workshops, delivered by external companies, free of charge to enhance Client skills bases.
Please click here to view an example of our Apprenticeship Certificate
Please click here to view an example of our Diploma Support Programme Certificate
Recognised Apprenticeships Provider
We are a recognised provider of apprenticeships. We have employed apprentices as engineering and administrative employees.
We believe that apprenticeships provide new entrants to the world of work with a structured and supported start to their career and we certainly consider that they are a benefit to us.
We have a full Equal Opportunities & Diversity Policy complying with the Equality Act 2010. We monitor gender, ethnicity and disability and attempt to address any disparity with industry and community norms. We are an equal opportunities employer and positively encourage minority engagement where shortfalls are identified. We ensure that selection for anything does not contravene the 9 protected characteristics. We operate flexible working arrangements to suit parental commitments of new mothers.
Many of our employees have been with the company for over 15 years and several for over 25 years. Each employee receives a valuable long service award from us for reaching these two periods of employment. No matter what the economic climate the company has never made an employee redundant.
When we are working in local communities we provide support of local causes and residents. This has included our training manager being Father Christmas to local residents and supplying them with gifts and a donation of thousands of pounds worth of toys to a Children’s ward of a hospital.
We support many charitable events and causes. These include the Lift Industry Charity and several employees who have required support for personal causes or family health care. We also attend client charitable sporting events.
We have sponsored many local sports teams for women and children.
We use tree planting to off set carbon emissions and are progressively reducing the carbon footprint of our vehicle fleet whilst reducing waste to landfill in line with our voluntary commitment to the WRAP Halving waste to landfill campaign.
We use a supplier of office water dispensers which makes a contribution to Aqua Aid for Africa on our behalf.
Visit by the Worshipful the Mayor of Sandwell
We were delighted to receive a visit to our factory by the Worshipful the Mayor of Sandwell and his Wife. They toured our HQ, meeting the team and then toured the factory meeting the manufacturing engineers. They spent time with our Contract Management personnel and our apprentices.
The Mayor presented apprentice Alex Shaw with an award from the Council for his commitment shown to his apprenticeship, before celebrating our Made in Britain marque with us.
Winning Awards for our Customers
In 2012 we were appointed to replace the lift at a sheltered housing scheme in Wolverhampton, which could have caused the elderly residents considerable inconvenience and disruption. But, we chose to ensure that was not the case.
We provided the residents with a cuppa and biccie on us – they have a communal dining area and canteen so we bought them stocks of tea, coffee and biscuits.
We installed a temporary stair lift to help them move up and down the 7 storey building – and then provided them with help as well to get their shopping and other items up to their apartments for them.
Finally, we felt they needed a lift in their communal spirit – some felt that using the communal area was a challenge with the stair lift so we decided we would treat them all to fish and chip lunches on a number of occasion during the weeks of our work, and for those who preferred to have lunch in their apartment we delivered the fish and chips to their door.
We knew the residents were very impressed and pleased with our efforts and our customer Wolverhampton Homes were impressed too – they told the local press and posted an article on their web site. Now, they have entered the Tong Court project for a National Housing Maintenance Forum award and won – our CSR
has proven to be an award winning approach!